How To Change My Zenith Bank Alert Number Online in 2023

Looking for how to change my Zenith bank alert number online? Look no further as I have the answer to what you are looking for the best way to change your mobile number associated with your zenith bank account without going to the bank.

I love that zenith bank has made a good provision for their customers to update their KYC bank details without visiting the bank, and you can do this with zenith bank’s mobile app and internet banking.

To change my zenith bank alert number online you need to use the bank’s mobile app or internet banking. So if you haven’t already signed up for the zenith bank mobile app or Internet banking, it’s best to do so now before proceeding to change your mobile number online.

How To Change My Zenith Bank Alert Number Online?

If you have not registered with zenith bank mobile banking, see how to register your zenith bank mobile banking account using the app.

If you prefer to use zenith bank internet banking for this guide, no problem, check out how to sign up for zenith bank internet banking. Remember you need to complete the process at the bank and get your token.

Requirements to change my online zenith bank alert number. 

Following are the requirements to change your zenith bank alert number:

• An active bank account
• Your new mobile number
• Bank mobile app or an Internet bank account
• A hardware token to generate a token
• Let me clarify, you cannot change your zenith bank phone number without using a token as this requires both the token and a pin code. To generate a token you need to have a hardware token, it cost N3500 the last time I checked and you get this within the bank.

Now that you have these requirements ready, let’s move on to how to change my zenith bank alert number online.

How To Change My Zenith Bank Alert Number Online With A Mobile App

• Log in to the app with your username and password
• Tap MENU and tap Settings
• Scroll down and you will see “Update Account Information”
• Enter your email address and your new phone number and tap the confirm button.
• Generate a token from your hardware token and enter it along with your mobile app transaction PIN.
• Enter your transaction PIN and then the token PIN
• You would have successfully changed your Zenith bank phone number.

How To Change My Zenith Bank Alert Number Online with ATM

• Visit a zenith bank ATM
• Insert your ATM card
• Enter your secret PIN to access your profile
• Enter your account information, including your new phone number
• Confirm your action by entering your PIN again.
• With the above, you would have successfully changed your Zenith bank account phone number.

How To Change My Zenith Bank Alert Number At The Bank

Find a zenith bank branch around you and go to the bank. Upon entering, go to customer service and speak to one of the representatives.

Request that you change the phone number associated with your bank account to a new one. If the customer service representative asks why, you can provide a reason, such as not using the old phone number anymore.

Now the customer service representative will give you a form to fill out, you need to calm down and fill out the form. Make sure the phone number you entered is very correct, if you make a single mistake in your phone number, the bank will not detect it.

So fill out the form, check what you’ve written and make sure everything is correct, and finally send the form back to customer service.

It will take up to 24 hours for the changes to appear in your account, although you should also contact the bank to see if they have updated your KYC with your new phone number.

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